Delegate cancellation 

Cancellations of any event must be received in writing by email to admin@adacpd.com.au. Substitution of delegates can occur at any time at no additional cost. Course fees or part thereof cannot be transferred to another event when cancellation occurs within two (2) weeks* of the original event. (*1 week equals 7 full days). CPD takes no responsibility for changes to delegate work commitments or personal circumstances.  

Cancellation of hands on programs

For cancellations of hands-on program places made at least four (4) weeks* prior to the event in question, a credit note for the full course fee will be given to be used towards a future course. A credit note of 50 percent of the course fee will be given for cancellations of up to two (2) weeks* prior to the event. No credit will be given
for cancellations made with less than two (2) weeks* notice.  A $50 administration fee applies to ALL cancellations.

Cancellation of lecture programs

For cancellations of lecture program places made at least two (2) weeks* prior to the event in question, a credit note for the full course fee will be given to be used towards a future course. A credit note of 50 percent of the course fee will be given for cancellations up to one (1) week* prior to the event. No credit note will be given for cancellations made with less than one (1) weeks* notice. A $50 administration fee applies to ALL cancellations.

Failure to attend

A delegate who fails to attend will be liable for 100 percent of the course fee.

Program cancellation / rescheduling

CPD takes all care to produce high quality program events that deliver as promised. All advertised details are correct at the time of publication. However when circumstances beyond our control prevail, CPD reserves the right to cancel, postpone, relocate or reschedule any program. If CPD exercises this option, CPD will employ reasonable endeavours to notify delegates as early as possible to minimise inconvenience. CPD will not accept any responsibility for travel and accommodation costs incurred by delegates. Where a refund is due to a delegate, a refund for the amount paid will be issued within 30 days of notification. In the case of program post-ponement or rescheduling, the delegate may choose to transfer the fee from the cancelled course to a future program of equal value. In this case these terms and conditions apply.